Terms of service
OVERVIEW
Welcome to Joryy! The terms "we", "us" and "our" refer to Joryy. Joryy operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. For questions, requests, or complaints, please contact us at: info@thejoryy.com.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.
You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Joryy reserves the right to accept or decline any order at its discretion. Orders are only confirmed once payment has been received and accepted.
Please review your order carefully before submitting, as cancellations may not be possible after confirmation. If we need to cancel or change an order, we will attempt to contact you using the details provided.
All purchases are subject to our Refund Policy [LINK]. By placing an order, you confirm that purchases are for personal use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price shown at the time of your order and confirmed in your order email. Unless stated otherwise, prices do not include taxes, shipping, or import charges.
Prices may differ across platforms or stores, and promotions may have separate terms that will apply in case of any conflict.
You agree to provide accurate and up-to-date billing, payment, and account information. By placing an order, you confirm that your payment details are valid, you are authorised to use them, and you agree to pay all charges, including applicable fees and taxes.
SECTION 5 - SHIPPING AND DELIVERY
All Joryy products are subject to availability and are only confirmed once payment has been successfully processed. Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control. Once your order has been dispatched and handed to the carrier, the risk of loss or damage transfers to you.
In rare cases, orders may be adjusted or cancelled due to stock availability. If this occurs, we will attempt to contact you using the details provided. For any issues such as lost or damaged items during shipping, we will review each case individually. For details, please contact us at info@thejoryy.com.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our website, including trademarks, logos, text, images, and designs, is owned by Joryy or its licensors and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial use only. You must not copy, reproduce, distribute, or use any content without our prior written permission. Nothing in these Terms grants you any rights to our intellectual property.
All Joryy names, logos, and designs are our trademarks and may not be used without permission. Other trademarks shown on the website belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” without any warranties or guarantees, and we are not responsible for their use.
Any use of these tools is at your own risk, and you should review the terms set by the third-party providers.
We may also introduce new features or tools in the future, which will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or content that we do not control or verify. Accessing these sites is at your own risk.
We are not responsible for any loss or damage arising from your use of third-party websites or their products and services. Please review their policies before making any transactions. Any issues should be directed to the relevant third party.
SECTION 9 - PRIVACY POLICY
When you make a purchase or use our Services, we collect necessary information such as your name, address, email, and payment details. We may also collect information automatically, such as your IP address, to help improve your experience.
All personal information is handled in accordance with our Privacy Policy. By using our Services, you agree to how your information is collected, used, and shared with trusted third parties, which may be located outside your country. We may also disclose your personal information if required to do so by law or if you violate our Terms of Service.
With your consent, we may also send you promotional emails about our products, updates, and offers.
SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Our Services may occasionally contain errors, inaccuracies, or omissions relating to product details, pricing, promotions, shipping, or availability. We reserve the right to correct, update, or change any information, or cancel orders, at any time without notice, including after an order has been placed.
SECTION 11 - PROHIBITED USES
You may use our Services for lawful purposes only. You must not use the Services to violate any laws, infringe intellectual property rights, harm or harass others, provide false or misleading information, send spam, impersonate others, or engage in any activity that disrupts or interferes with the Services.
You also agree not to upload malicious code, collect personal data without consent, reproduce or resell any part of the Services, or use automated tools (such as bots or scraping tools) to access the Services.
We reserve the right to suspend or terminate your access at any time without notice if you violate these Terms.
SECTION 12 - TERMINATION
We may suspend or terminate your access to the Services at any time without notice. You remain responsible for any amounts due up to the date of termination.
Certain provisions, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Privacy Policy, will continue to apply after termination.
SECTION 13 - DISCLAIMER OF WARRANTIES
All information provided through our Services is for general purposes only. We do not guarantee its accuracy, completeness, or reliability, and any reliance is at your own risk.
Unless expressly stated, all Services and products are provided “as is” and “as available” without any warranties, including implied warranties of quality, fitness for purpose, or non-infringement. We do not guarantee uninterrupted, secure, or error-free use. Some jurisdictions may not allow certain exclusions, so these limitations may not fully apply to you.
SECTION 14 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Joryy and its partners, affiliates, and service providers will not be liable for any direct or indirect loss, damage, or claims arising from your use of our Services or products, including but not limited to loss of profits, data, or any incidental or consequential damages, even if such damages were foreseeable.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Joryy and its affiliates, partners, and service providers from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms, violation of any law, or misuse of the Services.
We may handle the defence and settlement of such claims at your expense, and you agree to cooperate as required. We will notify you of any such claims where possible.
SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, it will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.
SECTION 17 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision does not waive that right.
These Terms, together with any policies on our website, form the entire agreement between you and Joryy and replace any prior agreements or communications. Any ambiguities in these Terms will not be interpreted against either party.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Joryy is headquartered. You agree to submit to the courts in that jurisdiction for any disputes.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We may update or change these Terms at any time by posting updates on our website. It is your responsibility to review them regularly.
We will notify you of any significant changes where required by law. Continued use of our Services after changes are posted means you accept those changes.