Shipping policy
All orders are processed within 1–3 business days.
📦 SHIPPING – AUSTRALIA
| Standard | Express | |
| Over $79 AUD | Free | Free |
| Under $79 AUD | $7.95 AUD | $14.95 AUD |
| 3-7 Business Days | 1-2 Business Days |
🌍 INTERNATIONAL SHIPPING
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| 🇳🇿 New Zealand | 5 – 8 Business Days | $14.95 or Free over $99 NZD |
| 🇺🇸 United States | 5– 10 Business Days | $19.95 or Free over $120 USD |
| 🇨🇦 Canada | 5– 10 Business Days | $19.95 or Free over $120 CAD |
| 🇬🇧 United Kingdom | 5– 10 Business Days | $19.95 or Free over $120 GBP |
| 🇪🇺 Europe | 7–12 Business Days | $24.95 or Free over $120 EUR |
| 🇸🇪 Switzerland | 7–12 Business Days | $24.95 or Free over $120 CHF |
| Rest of World | 10–20 Business Days | Calculated at checkout |
📍 TRACKING
All orders include tracking. Once your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow 3–5 business days for tracking information to update after dispatch, as carriers may require time to scan and process your shipment.
You can track your order anytime on our Track Your Order page. If you experience any issues with tracking, please contact our support team for assistance.
⚠️ DELAYS
Shipping times provided are estimates only and are not guaranteed.
Delays may occur due to factors beyond our control, including but not limited to:
- Customs clearance processes
- Public holidays and peak seasons
- Carrier delays or disruptions
- Incorrect or incomplete shipping information
We appreciate your patience and understanding during these situations.
💰 DUTIES & TAXES
For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
We recommend contacting your local customs office for further information before placing your order.